How Can We Help Today?
Owned and operated by D2 HOLDINGS LLC, our team is ready to assist with any questions about your order or products.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier link. You can use that link to monitor your delivery status in real time.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on conditions and how to initiate a return, please refer to our Return Policy page.
Can I exchange an item for a different model?
Exchanges are handled through our returns process. Start a return for the original item, then place a new order for the model you prefer. Review our Return Policy for eligibility details.
How do I choose the right cold plunge tub or sauna for my space?
Consider the available footprint in your home, your preferred temperature range, and whether you want an indoor or outdoor setup. Our product pages include detailed dimensions and specifications to help you compare options.
What power requirements do the red light therapy panels and infrared saunas need?
Most red light therapy panels plug into a standard household outlet. Infrared and traditional saunas may require a dedicated circuit depending on the model. Each product listing specifies the exact electrical requirements.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us a Line
Business Hours
Our Commitment to You
Prompt Responses
Expect a thoughtful reply within one business day so you can make informed decisions quickly.
Secure Shopping
Your personal data and payment information are protected with industry-standard encryption at every step.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S., with no order minimum required.
30-Day Returns
If a product is not the right fit for your space, our 30-Day Returns policy has you covered.
